can listening save time?A story from Dr Dr Ng Min Yin from mcmaster portal Watch Video
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Description: Dr Ng came to a 1-day workshop on MI, with only 4 hours of training behind her, dating back over ten years.nnShe informally approached the trainers with a very difficult case of a man who was refusing apparently life-saving dialysis.A colleague (Dr Fiona McMaster) and I took this scenario and demonstrated the value of listening and rapid engagement to the large workshop group. nnTwo days later we were running another workshop in the same setting and Dr Ng, who was not with us, came bounding
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