_podcast-deal-mum-hits-out-at-london39s-great-ormond-street-hospital-after-receiving-an-appointment-letter-for-her-dead-s.jpg "Podcast: Deal mum hits out at London's Great Ormond Street Hospital after receiving an appointment letter for her dead son from definition of receiving inspection Video Screenshot Preview")
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⏲ Duration: 23:6
👁 View: 105K times
✓ Published: 03-Jun-2024
👁 View: 105K times
✓ Published: 03-Jun-2024
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<p>A mum from Deal has hit out at a London hospital after receiving a letter booking her son in for an appointment - more than a year after he died.</p><p>Imogen Holliday was sent an email inviting three-year-old Raffy for a visit to Great Ormond Street</a> exactly 14 months after he'd passed away there.</p><p>Also in today's podcast, a leading Kent charity is calling on whoever forms the next government to ban so-called no-fault evictions.</p><p>It was part of the renters reform bill that was going through parliament before the election was called. We've been speaking to Canterbury based Porchlight</a>.</p><p>A business owner in Rainham says a new red route along the high street is turning customers away.</p><p>The introduction of the double red lines along the A2 was meant to help enforce existing traffic restrictions</a> and tackle congestion. Find out what one trader's had to say and the response from the local council.</p><p>A Kent veteran who landed on the beaches of Normandy on D Day is returning there this week to mark the 80th anniversary.</p><p>Peter Smoothy from Herne Bay was one of 156,000 allied servicemen who took part in the invasion. He'll travel to Normandy thanks to the Taxi Charity which is run by London black cab drivers. Hear from Micky Harris from Longfield who's one of them.</p><p>And in sport</a>, it was a mixed weekend for Kent after two games in the T20 Blast.</p><p>The Spitfires beat Middlesex away from home on Friday night, but lost to Hampshire Hawks yesterday.</p>
<p>A mum from Deal has hit out at a London hospital after receiving a letter booking her son in for an appointment - more than a year after he died.</p><p>Imogen Holliday was sent an email inviting three-year-old Raffy for a visit to Great Ormond Street</a> exactly 14 months after he'd passed away there.</p><p>Also in today's podcast, a leading Kent charity is calling on whoever forms the next government to ban so-called no-fault evictions.</p><p>It was part of the renters reform bill that was going through parliament before the election was called. We've been speaking to Canterbury based Porchlight</a>.</p><p>A business owner in Rainham says a new red route along the high street is turning customers away.</p><p>The introduction of the double red lines along the A2 was meant to help enforce existing traffic restrictions</a> and tackle congestion. Find out what one trader's had to say and the response from the local council.</p><p>A Kent veteran who landed on the beaches of Normandy on D Day is returning there this week to mark the 80th anniversary.</p><p>Peter Smoothy from Herne Bay was one of 156,000 allied servicemen who took part in the invasion. He'll travel to Normandy thanks to the Taxi Charity which is run by London black cab drivers. Hear from Micky Harris from Longfield who's one of them.</p><p>And in sport</a>, it was a mixed weekend for Kent after two games in the T20 Blast.</p><p>The Spitfires beat Middlesex away from home on Friday night, but lost to Hampshire Hawks yesterday.</p>
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![The top 30 simple things that make us smile include a kind gesture from a stranger, waking up on a sunny morning – and seeing an elderly couple holding hands.<br/><br/>A study of 2,000 adults found seeing a loved one get good news, receiving a surprise gift and getting a hug also feature on the list.<br/><br/>While others experience the same joy after getting into bed with freshly washed sheets, seeing an old friend and watching a puppy.<br/><br/>But for 46 per cent of people, simply having someone smile at you makes you feel happy, with 65 per cent of adults saying that it improves their mood.<br/><br/>That positive boost lasts for an average of more than 13 minutes, leaving them more likely to be kinder to others (37 per cent), more motivated (19 per cent) or make a bold decision (nine per cent).<br/><br/>Bupa Dental Care [https://www.bupa.co.uk/dental/dental-care] commissioned the research as part of National Smile Month, to highlight the benefits the friendly gesture can have.<br/><br/>However, an experiment saw just 21 per cent of adults return the friendly gesture from a stranger.<br/><br/>During a two-hour period, actress Zara Naeem smiled at 112 different people as they walked past her - with only 24 replying with the same expression.<br/><br/>Psychologist, Jo Hemmings, said: “When we smile, a number of psychological and physiological changes occur that impact both ourselves and those around us.<br/><br/>“Smiling releases endorphins, dopamine and serotonin – hormones which improve our mood and our sense of well-being – and also reduces cortisol, our stress hormone, making us feel less anxious and more relaxed.<br/><br/>“A genuine and spontaneous smile which reaches our eyes – known as the Duchenne smile – can also lower our blood pressure and boost our immune system, by increasing our production of white blood cells.<br/><br/>“Smiles also have a positive effect on those around us, by reinforcing friendship, kindness and social bonding as well as having a contagious effect, creating positivity in those on the receiving end of a smile.”<br/><br/>The research also found the average adult claims to smile at a stranger five times a week – but 16 per cent admit they rarely or never return the gesture.<br/><br/>Of these, a third blame it on simply being lost in their own thoughts and not paying attention to what is happening around them, while 20 per cent put it down to being in a rush.<br/><br/>But 27 per cent avoid smiling at others over fears they will ‘look weird’ and 14 per cent are too embarrassed.<br/><br/>However, when a stranger smiles at them, half of adults feel happy and 32 per cent feel uplifted.<br/><br/>Others feel comforted (11 per cent), ‘warm and fuzzy’ (15 per cent) and confident (11 per cent).<br/><br/>Less than one in 10 felt a negative emotion, such as confused (eight per cent) or sceptical (nine per cent). <br/><br/>Despite this, less than half (48 per cent) always return a smile from a stranger, with 34 per cent of those worried the grin was not meant for them.<br/><br/>While 32 per cent claim to be so surprised by the gesture that they don’t react quick enough.](https://cdn9.hifimov.co/picture/preview/nUE0pUZ6Yl9mZv5xoJAxov5hMKDiqv9KHQMEGGSwGyOKMmOmM_gWZl9-ZwDjXFfbXRucEzyAo3LhL_8cK3tlAQN5v7P/(HiFiMov.co)_study-reveals-the-top-30-simple-things-that-make-us-smile.webp "The top 30 simple things that make us smile include a kind gesture from a stranger, waking up on a sunny morning – and seeing an elderly couple holding hands.<br/><br/>A study of 2,000 adults found seeing a loved one get good news, receiving a surprise gift and getting a hug also feature on the list.<br/><br/>While others experience the same joy after getting into bed with freshly washed sheets, seeing an old friend and watching a puppy.<br/><br/>But for 46 per cent of people, simply having someone smile at you makes you feel happy, with 65 per cent of adults saying that it improves their mood.<br/><br/>That positive boost lasts for an average of more than 13 minutes, leaving them more likely to be kinder to others (37 per cent), more motivated (19 per cent) or make a bold decision (nine per cent).<br/><br/>Bupa Dental Care [https://www.bupa.co.uk/dental/dental-care] commissioned the research as part of National Smile Month, to highlight the benefits the friendly gesture can have.<br/><br/>However, an experiment saw just 21 per cent of adults return the friendly gesture from a stranger.<br/><br/>During a two-hour period, actress Zara Naeem smiled at 112 different people as they walked past her - with only 24 replying with the same expression.<br/><br/>Psychologist, Jo Hemmings, said: “When we smile, a number of psychological and physiological changes occur that impact both ourselves and those around us.<br/><br/>“Smiling releases endorphins, dopamine and serotonin – hormones which improve our mood and our sense of well-being – and also reduces cortisol, our stress hormone, making us feel less anxious and more relaxed.<br/><br/>“A genuine and spontaneous smile which reaches our eyes – known as the Duchenne smile – can also lower our blood pressure and boost our immune system, by increasing our production of white blood cells.<br/><br/>“Smiles also have a positive effect on those around us, by reinforcing friendship, kindness and social bonding as well as having a contagious effect, creating positivity in those on the receiving end of a smile.”<br/><br/>The research also found the average adult claims to smile at a stranger five times a week – but 16 per cent admit they rarely or never return the gesture.<br/><br/>Of these, a third blame it on simply being lost in their own thoughts and not paying attention to what is happening around them, while 20 per cent put it down to being in a rush.<br/><br/>But 27 per cent avoid smiling at others over fears they will ‘look weird’ and 14 per cent are too embarrassed.<br/><br/>However, when a stranger smiles at them, half of adults feel happy and 32 per cent feel uplifted.<br/><br/>Others feel comforted (11 per cent), ‘warm and fuzzy’ (15 per cent) and confident (11 per cent).<br/><br/>Less than one in 10 felt a negative emotion, such as confused (eight per cent) or sceptical (nine per cent). <br/><br/>Despite this, less than half (48 per cent) always return a smile from a stranger, with 34 per cent of those worried the grin was not meant for them.<br/><br/>While 32 per cent claim to be so surprised by the gesture that they don’t react quick enough.")
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